Effective Date: 1st August 2024
Welcome to Calorics! This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our website. Please read this policy carefully to understand our shipping procedures and your responsibilities as a customer.
1. Domestic Shipping (Within Pakistan)
Free Shipping:
We offer free shipping on all orders within Pakistan. Once your order is placed, we will process it within [processing time, e.g., 1-3 business days]. You can expect delivery within [delivery time frame, e.g., 3-7 business days], depending on your location.
Delivery Time:
Please note that delivery times may vary based on your location and any unforeseen delays by the courier service. While we strive to deliver your order promptly, external factors such as weather conditions or public holidays may affect the delivery schedule.
2. International Shipping
Shipping Charges:
For international orders, shipping fees are calculated based on the destination country and the weight of the package. Shipping costs will be displayed at checkout before you confirm your purchase. Please note that international shipping charges are non-refundable.
Customs and Import Duties:
International shipments may be subject to customs duties, taxes, and other import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price. Please check with your local customs office for more information on potential charges.
Delivery Time:
International delivery times vary depending on the destination country. Generally, international orders are delivered within [estimated time frame, e.g., 7-21 business days]. However, delays can occur due to customs processing or other unforeseen circumstances.
3. Order Processing and Handling
Order Confirmation:
Upon placing your order, you will receive an order confirmation email with your order details. Please review the information carefully and contact us immediately if there are any discrepancies.
Processing Time:
All orders are processed within [processing time, e.g., 1-3 business days] after receiving your order confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order’s status and estimated delivery date.
4. Shipping Address
Accuracy of Shipping Address:
Please ensure that you provide a complete and accurate shipping address when placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipping.
5. Shipping Delays and Issues
Unforeseen Delays:
While we strive to ensure timely delivery, there may be instances where delays occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays. We appreciate your patience in these situations.
Lost or Damaged Packages:
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to investigate and resolve the issue. Please note that we may require additional information or documentation to process claims for lost or damaged packages.
6. Contact Us
If you have any questions or concerns regarding our Shipping Policy or your order, please contact us at:
Calorics
Email: usamazuhair09@gmail.com
Phone: 03137954419
Our customer support team is available to assist you with any inquiries related to shipping, delivery, or order status.